In the latter part of 1990’es it was evident, that more and more business in the IT industry would be WEB-based. Even the old vendors like HP, IBM and Fujitsu realized that traditional PC resellers were a dying breed. Dell and Apple had already moved a substantial part of their business on-line. PC resellers who didn’t get it, went belly up in huge numbers. The support services provided through call-centers managed by e.g. Dell and Apple were not a good fit for the small-medium business. A lot of customers were left on their own. IT-R was co-founded by Falkenhøj and the Managing Director Kim P. Nielsen in 2001 to fill the gap. The strategy of the company was never to rely on margins earned on commodities. Further cost of operations were designed to be highly competitive. The quality was secured by high standards for customer satisfaction combined with a system for knowledge sharing.

Falkenhøj provided the capital and helped develop the first business plan. After a couple of years the company became profitable. Falkenhøj has a significant minority stake in the company and has been chairing the board since the beginning. Falkenhøj supports the business through a yearly strategy planning and business planning process, through monthly business reviews as well as through ordinary board participation.

In 2019 it-r acquired Pro-IT a very similar company serving customers in the southern part of Jutland and Grøn-IT specialized in the small customer segment in Copenhagen.

After a successful merger the companies were renamed and rebranded as Itagil. Itagil  today serves more than 600 companies and more than 5.000 end-users, runs it’s own hosting facility and employs 30 consultants.

2019 was a record year in terms of revenue, growth and profits and 2020 will be even better.